Reporting a Security Issue

If you identify a bug, an exploit, or potential security vulnerability with any of our platforms or services, please report it to our Information Security team by sending an email to security@interstellio.io. Making sure to include as much information as possible in your mail to fully describe the situation.

Depending on the nature of the bug or vulnerability, it may not be possible to fix or remediate immediately, especially if this requires software changes or a more complex architecture change to address a design flaw.

Information Security professionals view any public dissemination of the discovery of information security vulnerabilities as an invitation to criminals. It's important to keep your discovery confidential to ensure you do not inadvertently contribute to a criminal activity taking place, which may impact the very service you are using and rely on as a customer.

Interstellio IO will endeavour to keep the reporter informed of every step in this process as it occurs.