Subscriber Management (AAA)
A RESTful JSON API integrates seamlessly into existing OSS/BSS systems, offering a scalable solution without concerns about storage or redundancy. Designed for communication service providers, such as ISPs, it enables them to concentrate on their core business rather than developing and maintaining complex AAA systems.
Our Subscriber Management (AAA) service features a fully in-house built RADIUS, with no reliance on external vendors or open-source projects like FreeRADIUS—a capability that very few AAA solution providers can offer. Most providers depend on open-source communities or third-party vendors for critical support and updates, which limits their ability to guarantee service levels. By owning the entire technology stack, we ensure true end-to-end support, greater reliability, and full control over performance and scalability. This enables us to deliver the service levels we commit to, without the uncertainties of external dependencies and to meet the evolving needs of service providers.
Detailed Radius Statistics
Per-BNG/NAS RADIUS packet processing and response graphs for clear, actionable, near real-time insights – something we haven’t seen anywhere else natively.
Detailed Bandwidth Usage
Per Product and Service graphs help provide insights into consumer behaviour.
Detailed Logging
Enjoy true 5-year data retention for CDRs and IP logs, ensuring long-term accessibility and compliance. Our platform also offers full-text, Google-like search capabilities across RADIUS logs, capturing every request and reply attribute for instant, in-depth debugging and analysis.
Product Offerings
| AAA Service Options | Carrier | Lite |
|---|---|---|
| Telemetry Granualurity | 15 Minutes | Depends on Retention |
| 15 Minute Aggregation Data Retention | 5 years | 60 days |
| Hourly Data Retention | 6 months | |
| 6 Hour Aggregation Data Retention | 5 years | |
| CDR Records | 12 months | |
| IP Records | ||
| Bandwidth & Data Graphs | Hourly, Daily, Weekly, Monthly, Yearly | |
| Multi-Timezone | Fully supported | |
| Max Sessions Per Subscriber | 10 | |
| Unlimited Session Subscribers | Included (No CDR or IP Logs) | |
| Webhook Callback | Included | Not available |
| Credits (Data Usage Caps) | ||
| Fair Usage Policies | ||
| Subscriber Aliases | ||
| Time-based bandwidth boost | ||
| RADIUS clients/nas/bng | 1000 | 25 |
| Custom Scheduled Report Run | 1 Included | Additional Charge |
| Multi-Tenanacy | Included 1 per Subscriber | Not included |
| Multiple Platform Logins | 250 + 1 per Subscriber | 25 |
| Active/Inactive Session Stats | 5 years | |
| Multi-Vendor Support | Included | |
| Radius Statistics | ||
| Live Sessions | ||
| Per product bandwidth usage | ||
| Per service bandwidth usage | ||
| Per radius client bandwidth usage | ||
| Extensive Subscriber Logs | ||
| Audit Logs | ||
| Password Auth (CHAP / PAP) | ||
| MAC Authentication | ||
| PPPOE / IPOE Support | ||
| Hotspot Support | ||
| RESTful JSON API | ||
| 24/7 Session monitoring + notifications | Included | |
| Support | 24/7/365 | |
| P1 SLA Response time | 1 hour | |
Eliminate AAA Bottlenecks with Our Solution
Service providers often face significant challenges when relying on RADIUS systems with slow or inefficient backends, leading to:
- Delayed Authentication: Users experience slow logins, causing frustration and impacting customer satisfaction.
- Time-Out Errors: Requests fail due to backend systems not responding in time.
- Scalability Limits: Backends struggle to handle high access-requests and accounting-requests during peak usage.
- Difficult Management and Troubleshooting: Support teams face challenges in testing or diagnosing subscriber issues due to a lack of centralized access to subscriber logs and data.
Key Features
Rapid Deployment
Deployed in minutes allowing faster time-to-market.
API-First Approach
Ensures seamless compatibility with existing Business Support Systems (BSS) and Operational Support Systems (OSS), reducing integration complexity.
Quotas and Policy Enforcement
Sophisticated handling of time-based and usage-based quotas out of the box. Different credits are also logged to telemetry as usage occurs. There is an auditable trail of credits and their usage.
Usage Telemetry
Tracking data usage by service profiles (e.g., FTTH) and subscriber profiles (e.g., 100MB uncapped), NAS or RADIUS clients, individual subscribers, and tags like locality names. Hourly records are accessible for up to 5 years without aggregation across any time zone.
CDR Logs
Caller Data Records (CDR) for each session per subscriber and real-time view of connected sessions design. CDR records are also kept for a period of 5-years.
Event Logs
There are detailed per-subscriber logs for access requests, disconnect requests, and more.
Lawful Inspection
When logs containing an IP address and timestamp are received, you can query them to identify the subscriber associated with that IP. The platform will provide the relevant CDR for further insight.
Hotspot
Support hotspot authentication and guest access for captive portals, enabling users to subscribe to or top up their services easily.
Multiple Virtual Instances
Administrators can efficiently manage multiple environments and ensure authentication isolation.
Secure
Lunar, our RADIUS south-bound interface, can optionally run on your infrastructure with minimal hardware requirements and securely encrypts all communications to our platform. This is especially beneficial for systems that lack support for RADSEC.
Monitoring
Real-time monitoring 24/7 and visibility into system health, performance metrics, and potential issues by our team. Every event within the platform that is related to an error is logged.
24-hour support and uptime
Interstellio IO provides a 1-hour response time for any critical issues 24/7 every day of the year, with 99.99% uptime. Additionally, Interstellio IO supports NebularStack customers with non-critical issues, such as assistance with new integrations.