Subscriber Management (AAA)

Our AAA service, with a RESTful JSON API, seamlessly integrates into existing OSS/BSS systems, offering a scalable solution without concerns about storage, or redundancy. Designed for communication service providers, such as ISPs, it allows them to focus on their core business instead of building and maintaining complex AAA systems.

"""RADIUS Simplified—Empowering You to Focus on Your Network and Delivering Exceptional Services to Your Customers."""

Eliminate AAA Bottlenecks with Our Solution

Service providers often face significant challenges when relying on RADIUS systems with slow or inefficient backends, leading to:

  1. Delayed Authentication: Users experience slow logins, causing frustration and impacting customer satisfaction.
  2. Time-Out Errors: Requests fail due to backend systems not responding in time.
  3. Scalability Limits: Backends struggle to handle high access-requests and accounting-requests during peak usage.
  4. Difficult Management and Troubleshooting: Support teams face challenges in testing or diagnosing subscriber issues due to a lack of centralized access to subscriber logs and data.

Key Features

Rapid Deployment

Deployed in minutes allowing faster time-to-market.

API-First Approach

Ensures seamless compatibility with existing Business Support Systems (BSS) and Operational Support Systems (OSS), reducing integration complexity.

Quotas and Policy Enforcement

Sophisticated handling of time-based and usage-based quotas out of the box. Different credits are also logged to telemetry as usage occurs. There is an auditable trail of credits and their usage.

Usage Telemetry

Tracking data usage by service profiles (e.g., FTTH) and subscriber profiles (e.g., 100MB uncapped), NAS or RADIUS clients, individual subscribers, and tags like locality names. Hourly records are accessible for up to 5 years without aggregation across any time zone.

CDR Logs

Caller Data Records (CDR) for each session per subscriber and real-time view of connected sessions design. CDR records are also kept for a period of 5-years.

Event Logs

There are detailed per-subscriber logs for access requests, disconnect requests, and more.

Lawful Inspection

When logs containing an IP address and timestamp are received, you can query them to identify the subscriber associated with that IP. The platform will provide the relevant CDR for further insight.

Hotspot

Support hotspot authentication and guest access for captive portals, enabling users to subscribe to or top up their services easily.

Multiple Virtual Instances

Administrators can efficiently manage multiple environments and ensure authentication isolation.

Secure

Lunar, our RADIUS south-bound interface, can optionally run on your infrastructure with minimal hardware requirements and securely encrypts all communications to our platform. This is especially beneficial for systems that lack support for RADSEC.

Monitoring

Real-time monitoring 24/7 and visibility into system health, performance metrics, and potential issues by our team. Every event within the platform that is related to an error is logged.

24-hour support and uptime

Interstellio IO provides a 1-hour response time for any critical issues 24/7 every day of the year, with 99.99% uptime. Additionally, Interstellio IO supports NebularStack customers with non-critical issues, such as assistance with new integrations.

Why Infrastructure-As-A-Service (IAAS)?

  1. Cost Savings: Eliminates the need for upfront capital investment in hardware and reduces ongoing maintenance costs.
  2. Scalability: Infrastructure that leverages distributed systems designed for seamless scalability, supporting horizontal and vertical scaling without impacting service performance or availability.
  3. Reliability: IaaS providers offer robust infrastructure with built-in redundancy, minimizing downtime and ensuring high availability.
  4. Expert Management: Offloads the complexity of server maintenance, updates, and security to the IaaS provider, freeing internal teams to focus on core business operations.
  5. Speed and Efficiency: Accelerates deployment and simplifies management, allowing service providers to quickly adapt to new requirements or customer needs.
  6. Enhanced Security: Leverages enterprise-grade security measures implemented by the IaaS provider, ensuring compliance and protection against threats.
By using IaaS for RADIUS (AAA), service providers can focus on delivering reliable services to their customers while benefiting from a more efficient, scalable, and cost-effective solution.

Why not develop in-house RADIUS?

Developing a RADIUS server in-house or using open-source solutions like FreeRADIUS with custom software may seem appealing, but it comes with significant challenges:

  1. High Development and Maintenance Costs
    • Building and customising a RADIUS server requires a team of experts in networking, security, and software development.
    • Maintaining and updating the system over time demands ongoing resources and expertise, increasing operational costs.
  2. Complex Integration
    • RADIUS must integrate seamlessly with billing (BSS), operations (OSS), and other critical systems. (Requires development of a API)
    • Customizing FreeRADIUS for these integrations requires deep technical knowledge and significant time investment.
  3. Scalability Challenges
    • Scaling a self-developed or open-source-based RADIUS server to handle ISP-level loads is complex and may require additional infrastructure and optimisation.
    • Off-the-shelf or managed solutions are designed to scale efficiently for ISP needs.
  4. Security Risks
    • Ensuring robust security in a custom solution is challenging and requires ongoing monitoring and updates to address vulnerabilities.
    • Open-source tools may have vulnerabilities that need careful patching, and custom code can introduce new risks.
  5. Reliability Concerns
    • Achieving high availability, redundancy, and failover capabilities in a custom system is resource-intensive and difficult to perfect.
    • Professional solutions often come with built-in reliability and redundancy tested for ISP environments.
  6. Time-to-Market Delays
    • Developing and deploying a custom RADIUS solution takes time, delaying the ISP's ability to roll out or enhance services.
    • Ready-made solutions allow faster deployment, letting ISPs focus on service delivery.

ISPs are best served concentrating on delivering high-quality network services and customer experiences rather than diverting resources to non-core activities like RADIUS development.